A M C forum

Service Contract (AMC-Annual Maintenance Contract)

We can offer your company a support and service contract to keep home appliances and kitchen appliances at peak performance. The service contract includes regularly scheduled maintenance for all systems and equipment.

On-site support

We offer phone and on-site support of your home appliances as well as support for a wide range of kitchen appliances. We aim to provide you with the highest possible level of customer service. When you call us, we assign you with an experienced technician who can provide you with end-to-end’ resolution to your problem. Our technician will assess your situation, before recommending a course of action.

Rest assured that Clear Intentions keep track of your support history so that we can maintain the continuity of care that you expect and trust.

Off-site/remote systems management

For fast, efficient more cost-effective support, Clear Intentions can initiate a protocol to manage your home appliances and kitchen appliances remotely. Problems can be fixed quickly with minimum impact on your business and without waiting for a technician. Many tasks can be performed remotely.

Physical support

We shall provide service from 10:00 AM to 06:00 PM on all working days to keep the machines / equipment in good working order. The Service Engineers shall attend to the faults within 1-2 working days from the time of the complaint. The Service Engineers should maintain Log Registers for all calls attended I pending issues I preventive maintenance records and details of spare replacement.